Every day, wholesalers, hospitals, pharmacies and patients receive their medicines and medical devices via the temperature-controlled transport of Brocacef Healthcare Logistics (BHL) in the Benelux. TEVA has been a customer from the very beginning. The collaboration started twenty-five years ago. Marco Groot (Supply Chain Cluster Lead Benelux & Nordics) and Jolieke Mendrik (Patient Solutions Manager Benelux) of TEVA explain why this collaboration means a lot to them.
Customer- and solution-oriented
Due to the strong growth of TEVA's generic business, the need arose to work with a partner in warehousing and distribution. As a specialized service provider in supply chain solutions for medicines and medical devices, BHL proved to be able to completely unburden this by offering a total solution. Marco: "We experience the collaboration as very pleasant, good and constructive," he says. “We see each other every six weeks. Then we evaluate the past period on the basis of KPIs set by us. Based on this, we work together on an even better collaboration."