Every day, wholesalers, hospitals, pharmacies, and patients receive their medicines and medical devices via temperature-controlled transport from Brocacef Healthcare Logistics (BHL) in the Benelux. TEVA has been a customer since the very beginning. It's collaboration that started twenty-five years ago. Marco Groot (Supply Chain Cluster Lead, Benelux & Nordics) and Jolieke Mendrik (Patient Solution Manager, Benelux) of TEVA explain why this collaboration is meaningful for them.
Customer and solutions oriented
Due to the considerable growth of TEVA's generic business, the need arose to collaborate with a warehousing and distribution partner. As a specialized service provider in supply chain solutions for medicines and medical devices, BHL was able to offer a total solution to meet all our business requirements. "It's been a very fruitful partnership for us, positive and constructive," says Marco. "That's mainly due to the employees' hands-on mentality. We meet each other every six weeks to evaluate the past six weeks based on the KPIs we've set. We then use that information to work together towards even better collaboration.”
“Brocacef is able to adapt quickly, which is a real added value for us."
From storage to repackaging and re-labelling on site
The collaboration is focused on logistics services in the Netherlands. Since last year, a qualified BHL Responsible Person (RP) is responsible for the market release of our goods. "Brocacef ensures that our products are stored and transported at the right temperature. Our opiates are stored in an opiate safe. The organisation also handles the destruction of rejected or expired products. They will gradually fulfill an additional role in reprocessing work, such as repackaging and re-labelling secondary packaging on site. We're familiar with each other, and Brocacef is able to adapt quickly, which is a real added value for us."